To create an account click on MY ACCOUNT in the top right hand corner of the website, or click BOOK A CLASS NOW on the BOOK A CLASS page, enter your first and last name in the IS THIS YOUR FIRST TIME boxes, then enter your details in the short registration form and click CREATE ACCOUNT.
Once you have created an account with Pilates HQ you will be able to book your classes. Click on the BOOK A CLASS NOW button on the Book a Class page or click on the MY ACCOUNT in the top right hand corner of the website. Enter your username and password to log into your account. Select the day and time you would like to attend the class and click SIGN UP NOW and select MAKE A SINGLE RESERVATION. When asked for payment use the drop down menu to select FIRST CLASS FOR FREE and click MAKE PURCHASE and then CHECK OUT. To confirm your booking click PLACE ORDER. You will receive an email confirming the date and time of your booked class.
If a class is fully booked you can add your name to the waitlist by clicking WAITLIST next to the class you wish to attend. If somebody cancels the person at the top of the waitlist will be automatically put into the class. You will receive an email informing you that you have been put into the class. If you would like to attend the class you do not need to do anything further. However, if you do NOT want to attend the class you will need to inform us by email within 3 hours of receiving the email to ensure your account is not debited with the class. Please note that our cancellation policy still applies to bookings made via the waitlist.
We recommend stretch pants, shorts, sports tops or t-shirts. Our classes are either done barefoot or with socks. We have changing and shower facilities and complimentary shower products.
This depends on your fitness goals, exercise history and fitness level. We recommend you do two classes a week to start of with. Please also discuss your fitness goals with your Trainer.
To buy Pilates HQ mixed package of peak and off peak classes please open the ONLINE STORE tab of your account, under the CONTRACTS AND PACKAGES TAB select the mixed class package you would like to purchase and fill in the requested information. Your sessions will be credited to your account once the payment has cleared and you will be able to book your classes. Alternatively, please log into your account, select the day and time you would like to attend the class and click SIGN UP NOW and select MAKE A SINGLE RESERVATION or MAKE A RECURRING RESERVATION. When asked for payment use the drop down menu to select the mixed class package you would like to purchase and fill in the requested information. You will receive an email confirming the mixed class package you have purchased and the date and time of your booked class/es. You may also buy mixed class packages by calling the studio on 02078121132.
Single class and class packs listed on our website are valid for 6 months from the date of purchase, except for packs of 30 classes which are valid for 12 months from the date of purchase.
